STRATEGIC MARKETING & CREATIVE DIRECTOR
Strategic Creative Director with 20+ years of experience translating complex business goals into high-impact brand stories. Currently directing marketing for a $150M+ AEC (Architecture, Engineering, Construction) enterprise, managing a $500K+ budget and multi-disciplinary teams. Expert at integrating AI-driven workflows with traditional brand strategy to optimize production and ROI. Certified in AI for Marketing and GA4, with a proven track record of scaling digital presence and driving revenue growth.
Areas of expertise include:
- Marketing strategy
- Project Management
- Employee communication
- Vendor & agency management
- Event planning
- WordPress development
- Creative direction
- Budget development and management
- Brand strategy & identity
- Cross-functional collaboration
- Adobe Creative Suite
- AI-powered marketing
- Graphic Design
- Client presentations
- Copywriting & content development
- Email marketing
- Podcast production
PROFESSIONAL EXPERIENCE
Marketing Director, Doggett Holdings (Doggett Concrete, Moisture Loc, CMP Pumping and Residential Concrete by Doggett)
2023 – present
- Serve as Marketing Director for a family of four commercial construction companies generating $150M+ in annual revenue, with offices across the Southeast.
- Manage a $500K+ annual marketing budget, overseeing spend across digital, print, out-of-home, social, and event channels.
- Collaborate with executive leadership to establish cohesive messaging and strategic vision across all business units.
- Establish and manage brand guidelines to ensure consistency across multiple offices, teams, and locations.
- Manage all social media channels, developing content strategy, overseeing scheduling, and growing audience engagement across platforms.
- Designed, built, and maintained company websites in WordPress, managing all updates, content, branding, and ongoing performance.
- Oversee all photography and video production, managing creative briefs, vendor relationships, and final asset delivery for use across marketing channels.
- Administer HubSpot CRM, ensuring marketing and sales teams are aligned on communications.
- Implement and manage processes for ordering branded materials and merchandise across multiple company locations.
- Plan and execute large-scale events, including a charity golf tournament that raised over $100,000 for local charities.
- Partner with the recruiting team to develop employer brand materials, job posting templates, and candidate-facing content.
- Support the safety team with design and production of compliance materials, signage, and internal communications across job sites.
- Collaborate with external vendors and agencies to oversee deliverables and maintain quality standards across all creative production.
- Created a digital pump catalog hosted on the company website — featuring an embedded job map, project showcase, and full product specifications — eliminating the need for printed materials.
- Launched and produced an employee newsletter, strengthening internal communications and company culture across the field and office teams.
- Manage SEO and paid search vendors, overseeing strategy, performance reporting, and alignment with broader marketing goals.
- Led full rebrand of Residential Concrete by Doggett, creating the company logo and complete brand identity system from the ground up.
- Supported expansion into new residential markets through targeted marketing materials, local messaging strategy, and brand awareness initiatives.
Creative Director, well-run media + marketing
2016 – 2023
Creative Director of boutique agency focused on small business, governmental, and non-profits. Partnering with institutions to provide unique, high-quality marketing strategies and implementation.
- Management of multiple, simultaneous programs
- Event planning and execution, including onsite coordination expertise
- Project management from conceptualization through delivery
- Budgetary authority on campaigns with up to $250,000 in expenditures
- Prowess in creation and growth of new media audiences with reach of up to 200,000
- Creative Development and Advertising
- Development and implementation of brand identity
- Collaboration with clients to turn concepts into reality, creating unique identities that are representative of a client’s beliefs and values
- Design and development of client websites, including e-commerce execution
- Creation of variety of marketing materials for an array of clients
- Production and release of weekly podcasts
- Execution of advertising buys and production of deliverables for print, out of home, social media, and digital marketing
- Proficient in WordPress and Adobe Creative Suite (Photoshop, Illustrator and InDesign)
- Collaborating with clients to educate them on current best practices to achieve marketing goals
- Integration of volunteers into marketing campaigns
- Conversion of client concepts and ideas into effectively designed, successful volunteer-based strategies
- Recruitment and maintenance of volunteer network relationships integral to achievement of event objectives
Owner, Melissa Brokaw Design
2005 – 2016
- Specialized in website visualization and creation, graphical design and projection, and amplification of client footprint through online communities and blogs
- Key contributor on roll-out of successful “Tobacco-Free Mecklenburg” governmental public health initiative, via maximizing impact and appeal of campaign’s marketing materials
Production Coordinator, Concentrix Music and Sound Design
1998 – 2003
- Played integral role across multiple responsibility areas: created quotes and estimates for prospective future clients, administered company database, ran client billing platform
- Coordination of casting and booking for voice/engineering talent for studio jobs
EDUCATION & CERTIFICATIONS
Certifications
- AI for Marketing – Professional Certification UNC Charlotte School of Professional Studies Issued Apr 2026
- Procore Certified: Project Manager (Quality & Safety) Procore Technologies Issued Mar 2026
- Google Analytics Certification Google Issued Feb 2026
CIVIC ORGANIZATION LEADERSHIP
Board of Directors, Charlotte Ballet
2016 – 2017
- Tenure during time of managing leadership transition for organization
- Member of Education Committee, providing planning insights and assisting in design for future expansion of revenue-producing Charlotte Ballet Academy
- Led Parent Guild organization – grew annual performance merchandizing revenues to over $100,000 for first time in organizational history; leveraged personal relationships into an effective network of volunteers with a strategy connected to company’s leadership
PROJECT HIGHLIGHTS
Doggett Golf Tournament
2024 – Present
Doggett hosts two annual golf tournaments, raising funds for local non-profits
- Designed all branding, including signage, apparel, and giveaways
- Implemented registration/fundraising platform and managed attendees and sponsors
- Managed event budgets of over $125,000 per year
Open Streets 704
2016 – 2023
Open Streets 704 is a city/county/nonprofit partnership which creates a one-day linear park out of public streets
- Original branding and design of all public-facing elements including website, signage, and print
- Managed Marketing budgets of up to $50,000 per year, assisted with overall program budget
- Regular meetings with City of Charlotte and Mecklenburg County Leadership
- Created systems for participating organizations to register for event
- Deployed platform for volunteers to register for jobs
- Event day coordination including managing photo and video crews, social media, and other support as needed
- Implemented post-event reporting for sponsors and partners to highlight areas of strength and improvement for future events
Novant Health Charlotte Marathon/RunCharlotte
2019 – 2023
RunCharlotte owns Novant Health Charlotte Marathon as well as a supporting series of six local races
- Organize and manage sponsor agreements and deliverables including on-site activations, signage, mentions in newsletters/social, and volunteers
- Manage marketing budget
- Design, execute and implement social media strategy
- Design and send weekly newsletters as well as race-specific marketing emails.
- Set up and manage registration for all race entrants
- Direct team of volunteer ambassadors tasked with promoting races
- Developed a new website for event focusing on clear and easy-to-find answers to questions
- Manage Running Around Charlotte podcast – booking, production, and weekly release
Bike Charlotte
2020 – 2022
Bike Charlotte is a City of Charlotte program celebrating all things cycling with a series of events spread over 17 days
- Original branding and design of all public-facing elements, including website and print
- Managed program budget for all marketing and related events
- Pivoted a program that was traditionally in-person to a completely online presence, including a database of local rides/events, and a series of educational videos
- Created systems for community members to submit events and promoted these events
- Design and procurement of swag, booking refreshments at events, and planning outdoor event spaces
